Payment Options

We understand that our members are busy … at work, with family, enjoying the Hill Country. That’s why we’ve made bill payment easy with lots of options for your convenience. You decide which method is best for you.

 

PrePay Billing

With PrePay, you are putting electricity in your home just like you fill the gas tank in your car, you pay for it before you use it. You can purchase small amounts every few days, or fill up the tank and not worry about it for several weeks. When your supply is low, you simply purchase more. By monitoring your consumption on a regular basis, you begin to notice patterns in your day-to-day usage and can take action to keep electrical costs down. In similar programs across the country, PrePay participants typically see a 10 to 12 percent reduction in their monthly electric bill. Ready to take control of your electric bills? Contact us today.

Automatic Withdrawal

Put your account on auto-pilot. When you set up your account to automatically draft your payment, your bill will take care of itself. To sign up for automatic payments using your debit, credit, checking or savings accounts, log in to SmartHub online or on the mobile app to set it up today!

Click for more information about SmartHub.

Pay Online

Need to make quick and easy payments? You can pay online with a credit card or by bank draft. To pay online using the SmartHub Pay Now feature, click here.

Are you a BEC member but don't have an account? Visit the homepage create your account.

Pay By Phone

No time to come in and visit our Member Services representatives? You can make payments through our secure, automated payment system too. Just call 855-423-2669 and follow the prompts.

Pay In Person

You can also pay in person at any of our Business Centers, a kiosk, HEB locations, convenience stores or any place that offers Fidelity Express Payments. To find a location, go here.

Paperless Billing

BEC believes in being good stewards of the Hill Country – today and for the future. Small things, like reducing mailbox clutter, can make a big difference in helping the environment. Sign up to receive your statements online and eliminate the need for a paper bill to be mailed to you each month. Conserve paper by viewing online copies of your paper statement.

  • Download a PDF of your statement online.
  • Receive an email each month alerting you that your statement is available for viewing online.
  • Have less mail to sort through and fewer papers to file.
  • Help the environment

To sign up for paperless billing, log in to your SmartHub account and go to your account profile. Select e-billing and save your selection. While you’re there, please update your account information to ensure that we have your most recent contact info.

 

Help Paying Your Bill

We understand that our members may need to make a payment after the due date at certain times. If you find yourself in that situation, please call one of our Member Services representatives to make arrangements and find out what your options are.

Call us at 866-226-3372 or visit one of our business centers. Find a location near you here.

Monitor Your Usage
Did you know that you can monitor you hourly usage using your BEC SmartHub account? Log in to the SmartHub app on your mobile device or on the web