This is an excerpt from BEC Fiber’s Terms of Service Agreement.
In return for receiving the Services, you promise to pay BEC Fiber as follows:
2(a) Term. Unless you notify BEC Fiber that you wish to cancel the Services, BEC Fiber will automatically renew the Services on a month-to-month basis at the applicable rate in effect at the time.
2(b) Cancellation by You. You may cancel the Services at any time for any reason by notifying BEC Fiber. Your notice is effective 30 days after BEC receives it. If the Services are cancelled prior to the end of the Minimum Service Term, you shall pay the lump sum amount for the months remaining on the Service Plan in place. You shall also pay all other fees and charges accrued or otherwise payable under the Terms.
3(a) Recurring Charges. You will pay in advance, at our rates in effect at the time, for all Services ordered by you or anyone who uses the Equipment or who uses the Services, with or without your permission, until the Services are canceled. The outstanding balance is due in full each month. BEC Fiber may, in its discretion, accept partial payments, which will be applied to the oldest outstanding statement. No “payment in full” notation or other restrictive endorsement written on your payments will restrict BEC Fiber’s ability to collect all amounts owing to BEC Fiber. If you do not pay your statements on time, BEC may reduce your Services to a minimum service level, at rates in effect at the time, restrict the availability or renewability of your Services options, require immediate payment for Services ordered, or deactivate your Services. A $25 delinquent fee may be added to your account if your statement is not paid on time.
3(b) Taxes. You will pay all state and local taxes or other governmental fees and charges, if any, which are assessed including any such taxes, fees or charges assessed against discounted fees or service credits.
3(c) Construction, Installation and Other Administrative Fees. BEC Fiber will charge fees that arise in specific circumstances to those customers responsible for them. These fees include construction, installation, activation, additional equipment, late charges, change of service charges, deactivation, and returned payment. This list is not exclusive, and BEC Fiber reserves the right to modify these fees to charge additional fees. These fees, and any other applicable fees, may be reviewed at BEC Fiber
3(d) Billing Statements. BEC Fiber will send you a statement for each billing cycle. The first month billing will include a prorated amount from the date of installation to your cycle billing in addition to your package amount. Every month there after you will be billed your BEC Fiber package amount. The statement will show: (1) payments, credits, purchases and any other charges to your accounts, (2) the amount you owe BEC Fiber and (3) the payment due date. BEC members will receive their BEC Fiber statement on electric statement for BEC electric services.
3(e) Billing Disputes. If you have questions, you must contact BEC Fiber within 60 days of receiving the statement in question. Undisputed portions of the statement must be paid by the due date to avoid a late fee and possible reduction or deactivation of the Services.
3(f) Collection Costs. If you fail to pay any amounts you owe BEC Fiber you may be subject to collections by BEC Fiber or your account may be referred to a third party collection agency. To the extent permitted by law, you will pay BEC Fiber any costs and fees BEC Fiber reasonably incurs to collect amounts you owe.
