Member Relations: (866) 226-3372 Option 3
• Assist with Billing Questions
• Service Transfers and Disconnects
• Tree Trimming
• Outdoor Light Request
• Member Account Changes and Request
• Fiber Applications/Questions
• Energy Services Applications/Questions
• Member Complaints
• Outages (during business hours)
• Critical Care Forms
Distribution Design: (866) 226-3372 Press 1, Option 4
• New Line Extensions (Construction)
• Service Upgrades
• Service Relocations/Retirements
• Scheduling of Line Staking
• Easment Concerns/Issues
Construction: (830) 331-4447
• Schedule Overhead Construction
• Construction Scheduling Questions
• Locates
• Emergency Disconnects
• Pole/Anchor Replacements