First check your fuses or circuit breakers, making sure they have not blown or tripped. Next open your myBEC mobile app to report the issue or call BEC and have your account number ready if you're calling from a phone not associated with your account. Let us know if you saw or heard anything, such as sparks, loud noises, and trees or limbs on the power lines. This will help our field crews find the problem quickly to get your power restored.
Please do not contact us on social media to report outages. Using the myBEC app or calling us are the best ways to reach us regarding outages. View real-time outage information in the myBEC app or by viewing our outage map.