Contact Us
If this is an emergency (i.e. downed power line) please call 911. If you are using this form to report an electric or fiber outage, please provide the address associated with your account or the location of the outage.
All legal questions should be directed to Legal@BanderaElectric.com.
Outages can be reported 24/7. All of our lobbies and drive-throughs are open. Please review hours for each of our locations below.
Contact Us
At Bandera Electric Cooperative, providing excellent service and affordable energy to our members is a priority. That’s why we strive to make doing business easier and more convenient, and why we're standing by to help when you need us. Visit us at any of our business centers or send us a message via email.
Holidays, Closures and Special Hours
Click here for information on office closures and special hours.
Mailing Address (Non-billing related)
Bandera Electric Cooperative
P.O. Box 667
Bandera, Texas
78003-0667
24 Hour Payment and Outage Line:
Phone: 866-226-3372
Fax: 830-796-4597
Payments left in any BEC overnight dropbox will be credited to your account during business hours.
NEW HOURS EFFECTIVE
TUESDAY, SEPT. 5, 2023
Bandera Headquarters
3172 Hwy. 16 North
Bandera, Texas 78003
Open Monday - Friday 8:00 a.m. - 5:00 p.m.
Drive-Thru Hours are 8:00 a.m. - 5:00 p.m.
- Drive-thru payment window
- After hours payment drop box (located in drive-thru)
- Electronic kiosk (located in outside lane of drive-thru)
Boerne Main Street
1100 N. Main Street Suite 104
Boerne, Texas 78006
Open Monday - Friday 8:00 a.m. - 5:00 p.m.
Closed for lunch from 1:00 - 2:00 p.m.
After hours payment drop box (located at front entrance).
NEW HOURS EFFECTIVE
MONDAY APRIL 3, 2023
Comfort
739 Front Street (Hwy 27)
Comfort, Texas 78013
Open Monday - Friday 8:00 a.m. - 5:00 p.m.
Drive-Thru Hours are 8:00 a.m. - 5:00 p.m.
Closed for lunch from 1:00 - 2:00 p.m.
- Drive-thru payment window
- After hours payment drop box (located in drive-thru)
- Electronic kiosk (located in drive-thru)
Leakey
485 West Ranch Road 337
Leakey, Texas 78873
Open Wednesdays 9:00 a.m. - 4:00 p.m.
Closed for lunch from 1:00 - 1:30 p.m.
- After hours payment drop box (located at entrance)
- Electronic kiosk (located at entrance)
Llano (BEC Fiber Only)
(325) 216-9966
1006 Ford St.
Llano, Texas 78643
Open Monday - Friday 8:00 a.m. - 5:00 p.m.
Closed for lunch from 1:00 - 2:00 p.m.
After hours payment drop box (located at front entrance).