We understand that our members may need to make a payment after the due date at certain times. If you find yourself in that situation, please call one of our Member Services representatives at (866) 226-3372 to make arrangements and find out what your options are.
If you're still unable to pay your utility bill, the following local agencies may be able to help.
Local Resources for Bill Assistance
Alamo Area Agency on Aging (through AACOG)
Contact: 866-231-4922 or 210-477-3275
Counties: Bandera, Kerr, Kendall and Medina
Bandera Helping Hand / Silver Sage
Counties: Bandera and Medina County
Community Council of South Central Texas
Bandera & Kerr Counties: 830-896-2124
Kendall County: 830-625-6268
Medina County: 830-584-2100
Community Council of South West Texas
Counties: Real and Uvalde
Hill Country Daily Bread Ministries
Contact: (830) 755-5200
Counties: Bexar, Kendall, Bandera, Kerr, Comal, Gillespie Uvalde, and Medina.
Salvation Army of Kerrville
Contact: 830-257-3620 or 830-895-4009
Hill Country Family Services
Society of St. Vincent De Paul
Counties: “Anywhere GOD’s children are”
Low Income Home Energy Assistance Program (LIHEAP)