Assistance Resources


If you live in an undeclared county, report your storm damage now by filling out this survey:
If your county is included in a declared disaster, you can apply for assistance at:

Local Resources for Bill Assistance

We understand that our members may need to make a payment after the due date at certain times. If you find yourself in that situation, please call one of our Member Services representatives at (866) 226-3372 to make arrangements and find out what your options are.

If you're still unable to pay your utility bill, the following local agencies may be able to help.


Alamo Area Agency on Aging (through AACOG)

Contact: 866-231-4922 or 210-477-3275
Counties: Bandera, Kerr, Kendall and Medina

Bandera Helping Hand / Silver Sage

Contact: 830-796-8300
Counties: Bandera and Medina County

Community Council of South Central Texas

Bandera & Kerr Counties: 830-896-2124
Kendall County: 830-625-6268
Medina County: 830-584-2100

Community Council of South West Texas

Contact: 830-278-6268
Counties: Real and Uvalde

Hill Country Daily Bread Ministries

Contact: (830) 755-5200
Counties: Bexar, Kendall, Bandera, Kerr, Comal, Gillespie Uvalde, and Medina.

Salvation Army of Kerrville

Contact: 830-257-3620 or 830-895-4009
Kerr County

Hill Country Family Services

Contact: 830-249-8643
Kendall County

Society of St. Vincent De Paul

Contact: 830-896-6898
Counties: “Anywhere GOD’s children are”
Boerne: 830-816-5646

Other Resources

Low Income Home Energy Assistance Program (LIHEAP)

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