Merry Christmas from BEC’s Member Relations Team

Bandera Electric Cooperative employs local people in our offices working to serve its membership. Even with technology in place empowering you to address most matters online, your co-op still has smiling faces behind its counters and at the other end of our phone lines—something you may appreciate even more during the Christmas season.

Our member relations team, with 11 people, is solely responsible for assisting BEC members with their electricity inquiries. As the face and voice of our cooperative, this dedicated group is always ready to help. That personal connection when signing up for service, learning about BEC resources or having your billing questions answered is what this caring bunch enjoys most about their jobs. 

Often, these caring individuals are BEC members themselves, sharing power lines with the membership. When your electricity goes out, so does theirs. They do everything they can to provide the best service possible for your best interests and their own because we are all members. Meeting members’ needs in the quickest and safest way is their No. 1 goal. 

You may be interested to know that when these amazing women aren’t helping BEC members, they’re taking their children to 4-H meetings, attending Friday night football games, soccer games and simply enjoying their community over the holiday season.

BEC is committed to the people we serve, and our member relations department exemplifies that commitment. Not only do they strive to help, but they work to make sure our members know we are all BEC family. 

As family, you’re always welcome to give us a call or stop by your cooperative offices to ask questions about your electric service, fiber service, energy saver or just to say Merry Christmas.