< Back to blog listing

Dos and Don'ts of Power Outages


Power is something we often take for granted. We depend on it to work and most of the time it does; but when the lights go out, it’s good to know what to do. Here are a few things to keep in mind.


  • Do make a note of what time your power went out. Details like this are important.
  • Check to see if your neighbors have power. If they do, check your circuit breakers. The power outage may be an easy fix.
  • Do wait about five minutes before reporting the outage. The BEC grid uses a system of reclosers. These are similar to circuit breakers in your home. If reclosers detect a problem they close, then open the circuit (sometimes more than once) to test the electricity flow. Wait a few minutes to give the reclosures enough time to test.
  • Do let us know. Power blinks are common during a storm, but if you notice your power blink on and off every five minutes or so, on an otherwise clear day, let us know so we can investigate.
  • Do report outages using the myBEC mobile app or call our 24/7 dispatch center at 866-226-3372.
  • Do include important information such as gate or lock combinations, pole numbers, or other observations like a blown transformer fuse.
  • Do stash flashlights in key locations around the home.
  • Do stay up to date with outages in your area with our live outage map at BanderaElectric.com/OutageMap.


  • Don’t report an outage on our social media page. It’s not monitored by dispatch.
  • Don’t assume we know about an outage in your area.
  • Don’t use a generator indoors. Generators running inside your home will expose you and your family to deadly carbon monoxide.
  • Don’t open the refrigerator or freezer. Try to minimize the number of times you let the cold air escape. You could be without power for a while, and you want to keep your food safe.
  • Don’t walk into standing water. You never know what could be down there. Downed branches or even power lines could be hiding in the mirky water below.

Have a plan and make the most out of a bad situation. Play some board games, read a book or just talk with the family. You could end up making some great family memories along the way.

Posted: 4/12/2021 4:30:06 PM
Comments: 0