Assistance Resources

We understand that our members may need to make a payment after the due date at certain times. If you find yourself in that situation, please call one of our Member Services representatives at (866) 226-3372 to make arrangements and find out what your options are.

If you're still unable to pay your utility bill, the following local agencies may be able to help.
 

Local Resources for Bill Assistance

Alamo Area Agency on Aging (through AACOG)

Contact: 866-231-4922 or 210-477-3275
Counties: Bandera, Kerr, Kendall and Medina

Bandera Helping Hand / Silver Sage

Contact: 830-796-8300
Counties: Bandera and Medina County

Community Council of South Central Texas

Bandera & Kerr Counties: 830-896-2124
Kendall County: 830-625-6268
Medina County: 830-584-2100

Community Council of South West Texas

Contact: 830-278-6268
Counties: Real and Uvalde

Hill Country Daily Bread Ministries

Contact: (830) 755-5200
Counties: Bexar, Kendall, Bandera, Kerr, Comal, Gillespie Uvalde, and Medina.

Salvation Army of Kerrville

Contact: 830-257-3620 or 830-895-4009
Kerr County

Hill Country Family Services

Contact: 830-249-8643
Kendall County

Society of St. Vincent De Paul

Contact: 830-896-6898
Counties: “Anywhere GOD’s children are”
Boerne: 830-816-5646
Services

The following navigation utilizes arrow, enter, escape, and space bar key commands. Left and right arrows move across top level links and expand / close menus in sub levels. Up and Down arrows will open main level menus and toggle through sub tier links. Enter and space open menus and escape closes them as well. Tab will move on to the next part of the site rather than go through menu items.