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To Report an Outage Call (866) 226-3372

At Bandera Electric Cooperative, providing excellent service and affordable energy to our members is a priority. That’s why we strive to make doing business easier and more convenient, and why we’re standing by to help when you need us. Visit us at any of our business centers or send us a message via email using the form below.

Bandera Headquarters

3172 Highway 16 North
Bandera, Texas 78003

View All Office Locations & Hours

Mailing Address

(Non-Billing Related)

Bandera Electric Cooperative
PO Box 667
Bandera, Texas
78003-0667

24 Hour Payment and Outage Line

Phone: (866) 226-3372
Fax: (830) 796-4597

Note: Payments left in any BEC overnight dropbox will be credited to your account during business hours.

Contact Us

If this is an emergency (i.e. downed power line) please call 911. If you are using this form to report an electric or fiber outage, please provide the address associated with your account or the location of the outage.

Direct all legal questions to our Legal email box.

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Do not use this form to report outages unless our site directs you to in the event of phone or system issues. Please call (866) 226-3372 and select option 2, or sign in to your myBEC account online or in the mobile app.